Effective Quality Solutions (EQS) was started in 2002 to fill a gap in the market to provide simplified, user-friendly quality management systems (QMS). This was based on the philosophy that “you don’t change your business to accommodate ISO requirements, but rather integrate ISO 9001 into your current business model”. In doing so, the standard’s requirements enhances your business model and shifts your company’s focus to quality and effectiveness.
Our service offering expanded from offering just ISO 9001 to offering consulting services in:
ISO 9001 Quality Management Systems
ISO 27001 Information Security Management
ISO 45001 Occupational Health & Safety Management
ISO 13485 Medical devices – Quality management systems
EQS believes in leading by example and are therefore one of only of a few ISO 9001 registered QMS consultancies in South Africa.
A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving consistent product or service delivery. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. The QMS needs to be specific to the nature of your business, so it is important to tailor it to your needs and ISO 9001 provides general guidelines of what a good QMS must address.
The main clauses are:
Context of the organisation
EQS aims to simplify the process by using the combined experience of our consultants to develop effective Quality Management Systems.
EQS consultants perform internal audits or assessment audits with an independent and objective perspective.
The EQS vision is to be the trusted name in the quality consulting environment with our consultants being known for their QMS knowledge and for providing practical and value adding solutions.
EQS’s strategy entails our commitment to long-term relationships with customers regardless of geographical location and to simplify the ISO 9001 implementation process for our clients. This long-term view is reflected in the fact that we still continuously service some of our clients since the inception of our company. Our long-term commitment is at the core of providing the continued superior service solution delivery required by our customers. For each project a consultant is assigned. He or she then manages the entire project from start all the way to project completion. You as client is therefore given the opportunity to interact and build a relationship with one consultant, who gets to understand your organization and it’s unique requirements. You as client, also have the assurance that this consultant is part of an organisation who has the necessary knowledge as well as backup staff, ensuring business support and continuity.
EQS has built up a substantial base of highly trained and skilled personnel. By using only trained consultants with auditing and business experience, EQS ensures that the best possible knowledge base is available to design a unique management system specific to every company’s individual needs.